The FCC is taking its last steps in preparation for the June 12th cutoff date for analog TV broadcasts. The switch to digital is going smoothly according to the agency, but they are still preparing for many consumers to be left in the dark. They have set up 400 walk-in centers and 12,000 help clinics across the country to help those who are having problems with their set-top boxes, and offering free in-home service to many consumers.
Its call center will be staffed with 4,000 employees as the date looms, and its website can be accessed for specific consumer information. The FCC is planning several broadcast messages about the impending switch, including doing a “soft test” where analog was cut off three times yesterday to remind people about the shift, and is creating paper pamphlets as well.