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gusirani 06-14-2008 11:13 AM

Pioneer Elite
 
I have a Pioneer Elite vsx92txh receiver, randomly it just completely freezes up, cannot even shut it down. I have to unplug the main power source and then it will reboot. Talked to the service dealer who says since it is random he has no idea. Its only six months old. HELP

kennyt 06-14-2008 11:49 AM

Re: Pioneer Elite
 
Random failure usually means something is going, but not yet totally gone, and is very difficult if not impossible to diagnose, I would return it to the dealer or Pioneer and keep good records.

Make sure you tell them how long it is on for, and be VERY descriptive with a detailed narrative of the problem when you send it back (as I doubt a dealer will take it back after 6 months!). You very well might find, unless they really just send you a new one, that it may happen again if they replace the wrong part (sorry to be a harbinger of doom, but as these are extremely difficult, if not impossible to diagnose, it can and often does happen!).

This is why I would keep very good documentation as if it drags on, you might go past your warrantee.....

rlpiii 06-14-2008 01:37 PM

Re: Pioneer Elite
 
I had a similar intermittent problem like this with an Elite VSX-45tx 4 or 5 years back when we were living in apartments. I remember deciding the pioneer was having problems with the poor ac power we were having in the apts. We had brown outs and black outs almost on a daily basis. Every since we left the apts., we never had this problem again with the pioneer.

brishyqa 07-06-2008 09:10 AM

Re: Pioneer Elite
 
i have the same receiver having the same problems. i have emailed pioneer and waiting a response. it does it quite often.

gusirani 07-07-2008 07:54 AM

Re: Pioneer Elite
 
I got hold of Pioneer tech support, they have a technical service bulletin out and they replace the resonator and update the frameware software

brishyqa 07-07-2008 09:12 PM

Re: Pioneer Elite
 
did tech support give you the tsb# and frameware version. it would be useful when mine goes to the repair shop


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