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-   -   One thing I love about ReQuest music servers (http://www.avrev.com/forum/music-video-servers-mp3-players/1100-one-thing-i-love-about-request-music-servers.html)

JerryDelColliano 11-18-2007 05:42 PM

One thing I love about ReQuest music servers
 
It isn't the fact you can upload music from iTunes to your server (because you need the PC version of iTunes for that - duh...)

Its the fact that they list the 800 customer service number on the front of their unit (behind the removable faceplate) and have people on call ALL THE TIME to help.

My unit died this week and they took action the NEXT day.

I raved about their service in the ReQuest F series review that I published months ago and wanted to follow up to say its just as good today...

j

Robinson_A 11-18-2007 06:58 PM

Re: One thing I love about ReQuest music servers
 
I can attest to that as well. When I reviewed the ReQuest server (Jerry's personal unit) they sent along the wrong remote. A phone call (that was instantly answered) and an over night FedEX later and I was back in business. If I didn't have most of my music tied up in custom media centers via AppleTV's as extenders I would own ReQuest.

JerryDelColliano 11-21-2007 05:13 PM

Re: One thing I love about ReQuest music servers
 
Say what you want about big box retail but being treated like a rock star NEVER gets old.


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