Audio Video Revolution Forum  

Go Back   Audio Video Revolution Forum > Everything HDTV, High-end Video, HD DVD, Blu-ray and beyond > Blu-ray Software

Blu-ray Software Keep up with the latest Blu-ray movie releases.

Thread Tools Display Modes
Old 04-05-2010   #1
New Member
Join Date: Apr 2010
Location: Minnesota
Posts: 1
Default 2012 doesn't work with my Bluray player. Any suggestions?

A few weeks ago I purchased "2012" at Walmart, and attempted to run it on my HDX 18 HP laptop. The laptop has a Bluray drive in it, and uses HP MediaSmart DVD to play the disc. Everything was working normally, it went through the previews, played the audio and video just fine, and then the title screen popped up, with no selections available. The background was the movie clips playing on repeat, like any movie, but there was no "Play" "Scene Selection" etc on the screen.

I immediately thought it was the disc, and tried it in my room mate's Bluray player, and it worked fine, and was able to click "Play" and all the other options. I tried it in a few other Bluray players as well, again, working fine for them.

So, I called HP because I still have a very long time left on my protection plan. They had me uninstall and reinstall and then update the program, still didn't work, so they told me it was the disc, and it's clearly not the disc because it works on "normal" Bluray players. So I played their game and stayed on the phone with them as I drove a few blocks to Walmart to have the disc exchanged. Tried it again, still didn't work. They continued to insist that it was the disc, and finally after arguing about it for about an hour they said they would most likely have an update for the player by the end of the month and that they would call me back on the 29th. 29th comes and goes, and no call (of course), so I call back, because there's still no update, and they basically told me "oh well."

So I don't know what to do. Walmart won't refund the movie, I don't know where to go to get a refund for the movie, and I don't know how to just get it to work either.

I'm open to any and all advice if anyone has any to offer. =)
Pav is offline   Reply With Quote
Old 04-06-2010   #2
rbinck's Avatar
Join Date: Mar 2009
Location: Katy, TX
Posts: 772
Default Re: 2012 doesn't work with my Bluray player. Any suggestions?

I use PowerDVD to play my Blu-rays and ever so often I will need to update the software. The last time was for The Hangover and after the update it played fine.

If HP is no help, you might give PowerDVD a try. I don't have a no cost solution.
rbinck is offline   Reply With Quote
Old 04-10-2010   #3
javier33's Avatar
Join Date: Apr 2010
Posts: 7
Default Re: 2012 doesn't work with my Bluray player. Any suggestions?

most of the time it has something to do with the player...
power dvd is good. you may also try divx player which is really good.
javier33 is offline   Reply With Quote
Old 04-14-2010   #4
Join Date: Mar 2010
Posts: 14
Default Re: 2012 doesn't work with my Bluray player. Any suggestions?

I think PowerDVD is good.It supports all protected BD.
ww927bin is offline   Reply With Quote
Old 05-09-2010   #5
New Member
Join Date: Jun 2008
Location: New York City
Posts: 1
Lightbulb Re: 2012 doesn't work with my Bluray player. Any suggestions?

sell me your extra copy of the movie if you accept paypal
hit me, but post your interest here so I go check yahoo.

mikewinburn is offline   Reply With Quote
Sponsored Links

2012, bd, blu, blue, disc, doesnt, home, machines, movie, play, player, powerdvd, powered, ray, vbulletin, wont, work

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
Why Apple hasn't put a bluray or hd-dvd player in their computers prerich Media Center PC 34 07-16-2012 10:01 PM
OPPO BDP-83 Bluray player HT Junky Blu-ray Players 92 06-05-2012 04:06 AM
Wirelss adapter for bluray player RRF743 Media Center PC 4 01-09-2010 07:03 AM
New System, need suggestions!!!!!!! andytk5 Receivers 2 01-10-2008 03:51 PM
Home Systems Installation Revenues to Approach $20 Billion by 2012 Discuss News 0 09-20-2007 12:03 PM

SEO by vBSEO 3.6.1