[JerryDelColliano]

I have been pretty critical of DirecTV recently for good reason (bad service calls, bad phone calls, poor quality of DVRs etc...)

I will say upon them upgrading all of my HD TiVos (that I spent upwards of $1000 on back in the day) to new units - helps keep me a happy customer.

It doesn't speak to the programming costs but not having to spend to get new DVRs helps.