Originally Posted by chemrat
Hi. Can anyone comment on OPPO reliability? Some online user reviews indicate that problems exist with quality control and customer support, but it is hard to know whether to believe these comments or not (many of the reviewers just don't know much).
Another question for the group: given that my new receiver handles HDMI, is the BDP-83 still the "universal" player of choice for those of us with relatively small budgets? I'd like access to SACD and upsampling of DVDs, plus blu-ray, and I suppose DVD-A (I don't have any DVD-As, but there is a cart/horse issue since I can't play them). This will be for an A/V setup, not my two-channel (budget 'phile) rig where I have a SONY ES stereo SACD player.
Like all mass-produced products there are occasional issues with individual units. Oppo is quite responsive in repairing or replacing the few that have problems. They typically turn around any problems in a day or two which is unheard of from any other manufacturer I am familiar with. These problems are quite infrequent in my experience. I know several people who have Oppos and none have experienced any problems.
Oppo is also quite responsive in getting out firmware updates when needed. All of the early firmware problems have been addressed and new features (such as support for DLNA streaming) have been added to the player.
If you want the best upscaling, then the BDP-83 is still the way to go. If slightly lesser upscaling is OK and you can do without the DLNA streaming but want all the other features of the 83 then you might want to look at the new Oppo BDP-80 which is $210 cheaper.