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mjames007 · 06-12-2009

Update: The unit was returned to Elan, who were not able to repair the unit but graciously provide me with a Stock Replacement S12, so now things are up and running again. Thank you Elan!
Just for information, the total charge for the repair was $750.00.
Next step is to replace the old keypads and we are thinking of going with a Home Logic solution because the customer wants full feedback of his non elan components.

06-12-2009	#5
mjames007 New Member Join Date: Sep 2007 Location: Doylestown, PA Posts: 4	Re: Problem with Elan System 12 output Update: The unit was returned to Elan, who were not able to repair the unit but graciously provide me with a Stock Replacement S12, so now things are up and running again. Thank you Elan! Just for information, the total charge for the repair was $750.00. Next step is to replace the old keypads and we are thinking of going with a Home Logic solution because the customer wants full feedback of his non elan components.