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Old 05-13-2009   #7
DMD123
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Join Date: Jun 2007
Location: Tacoma, WA
Posts: 20
Default Re: PurePower Introduces The World’s Most Powerful AC Regenerator For High End AV Sy

Hey Bob,

Thank you for responding to my issue.

Want to know how silly this one is? I ordered my model 1050 with the black face. I was sent the silver model. A quick email later I was sent a black faceplate but for the wrong model (the 700). Another email was sent with a promise that I would get the right item. After multiple (polite) emails over the course of months (with NO answers or response), I had given up!

I did not feel I was requesting too much, I had ordered a black unit to match the rest of my components. The 700 faceplate does interchange, but for insurance purposes how exactly do you explain that you are insuring a model 1050 when the front says 700 in all your pictures. Quite a difference in price by insurance standards.

So if you want to make this right for me, just send out the black faced front for the 1050. That is all I ever needed to settle this problem.

Thank you.
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