View Single Post
Old 02-03-2009   #14
rlpiii
Super Member
 
rlpiii's Avatar
 
Join Date: Aug 2007
Location: TX
Posts: 506
Default Re: Learning to hate DirecTV more and more

Quote:
Originally Posted by TheMoose View Post
I don't think you can win a lawsuit just because you didn't do the research!
You do not have to sign anything, you are in a 2 year contract as soon as you activate your receiver.
If you read the contract & ask questions all of this would be clear to you.

For all the complaints I hear DirecTV is still way better both in quality & customer service than the cable companies are!
Well, I did NOT activate my new box, the installer did when he replaced my under warranty Tivo box with one of the new directv boxes which I never wanted.

I have Dish now which has been as good, if not better in some respects in quality and definitely better in customer service.

Cable has never been an option here since I have not seen any of the cable companies with a picture better than satellite.

FIOS looks good, but is not available in all areas.

Just wait until you have a problem with your system, and we'll see what you think of directv then.
I've have yet to hear a story about problematic directv equipment where the customer actually walked away satisfied.
rlpiii is offline   Reply With Quote