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Old 09-21-2008   #4
msevans1
New Member
 
Join Date: Sep 2008
Location: ny
Posts: 2
Default Re: Dish Network VIP722 DVR HDMI Port Problem

Thanks for all the responses and advice.
I decided to call Dish one more time to let them know the fourth 722 still will not work via HDMI on my Samsung or Sony. I had them review all the notes regarding everything tried including cables and verifing other devices work connected by HDMI to both TV's.
This Dish tech finally admitted to my after 10 months of attempts to get this fixed that the VIP 722 does have HDMI compatibility problems with a multitude of sets out there. Apparently my Samsung and Sony are in that group of incompatable sets and I was told that their software updates should correct these problems but he cant give out any sort of time table for my sets to become compatable.
What he did do is knock the $20.00 monthly fee for HD service off my bill deduting the amount from the 250 channel package I have. He stated this will be a perminant deduction until my sets become compatable, guess I will need to be honest and call back in when a software upgrade corrects this.
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