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Old 07-17-2008   #15
Super Member
Join Date: Dec 2007
Location: CA
Posts: 714
Cool Re: Purepower customer service

Originally Posted by JerryDelColliano View Post
I had a unit go bad on me (one of the first units ever which went from reviewer to reviewer) and Pure Power was awesome with customer service. They sent me a new box at no cost (not everybody does that) and replaced the unit for me. I would give them an A+

That is because they now who you are and you are a reviewer not a customer A bad review would hurt their business. They are smart business people just have really bad customer service!!
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