Originally Posted by deacongreg
I wonder if this petition will move them to do anything at all.
Comcast rules the world. At least in their mind, their customer service shows that. That's why they are ranked #1 in customer service (#1 on the *#@! list). It's pretty bad when Directv's customer service beats you out. Comcast has shown time and time again that they just don't care.
I switched to DISH because of Directv's poor customer service and the fact that I can get an HD DVR for free. Directv will give you either/or. I don't know if DISH has better customer service or not, because I haven't had to use it and I've had DISH for a year with no problems and very good reception quality.