Re: Considering moving from the MX500 to a Harmony One
I think you've tried enough, I'd return it and either get something different (like I said, if you only need IR, opt for the 670 or 880). The problem you're having is bizarre, you did update the computer software too right??
That is the only thing I can think of the might help you out.
As for having too many commands, I don't buy it, the Harmony's store every command for every piece of gear (go under the chosen device) so that shouldn't matter. I run ~12 activities on my 890 and it works flawlessly and has for well over a year. Sure, when I have to change the programming it takes a while to update as it has so many things stored on it, but that isn't that often so I can wait an extra few minutes while it does this....
Ken Taraszka, MD