Introduction In
today’s market of automated homes and wired (and wireless) networking,
the idea of having to drag your CD collection to every room of your
home is getting as outdated as a turntable. Music servers are nothing
new; chances are you already own one. With the advent of the iPod,
music servers have touched almost every facet of our daily lives. The
ReQuest music server is by no means an iPod, but the underlining
principles that drive both products are relatively the same: to
organize, store and play back music with relative ease. That is where
the analogy ends, as the ReQuest line of music servers are heavy-duty
tools designed to faithfully recreate music and reliably broadcast the
tunes throughout your home and even beyond. The ReQuest F4.500 music
server is priced at $5,000.
The ReQuest looks, more or less, like a single-disc CD player measuring
in at 17 inches wide by 16 inches deep and three-and-a-half inches
tall, weighing a manageable 22 pounds. The ReQuest comes in black
aluminum with a brushed metal faceplate. Speaking of the ReQuest’s
faceplate, the first thing I noticed was how barren it was. Minus the
single disc tray and small LCD display, there is nothing, and I mean
nothing, on the ReQuest’s front panel by way of controls or options.
This baby was meant to be controlled via remote and there’s no getting
around it, but more on that later. The ReQuest’s faceplate is easily
removable through the use of two thumbscrews on the unit’s outermost
edges. Behind the faceplate is the unit’s QuickSwap hard drive bay, USB
keyboard port and master power switch. The QuickSwap hard drive is a
nice feature, as it will allow you to change and/or share hard drives
from other ReQuest units in the event that you fill one with music or a
friend wants to share his or her library with you. It’s important to
note that the ReQuest music servers only work with ReQuest’s own
proprietary hard drives and not with those commonly found in most
computers or electronic stores. Turning my attention to the rear of the
unit, I was greeted with more familiar sights in terms of connection
options. Moving from left to right, the first thing I noticed was the
ReQuest’s rather large fan, which keeps the unit’s hard drive and
circuitry cool. While the ReQuest may look like a CD player, it is
essentially a computer and it sounds like one (at least mechanically),
too. Next to the fan are the master power switch and AC power outlet.
Continuing on, I came across the ReQuest’s RS-232 serial port, which
allows the music server to be used with a variety of home automation
products and controls from the likes of Crestron, AMX and more. Without
jumping too far ahead, I should point out that most users will want to
take advantage of the ReQuest’s third-party control support; it seems
the F Series Music server is designed with this in mind.
Next to the serial port are the ReQuest’s RCA line outs. There are four
line outs to choose from, which allows for multi-room music
capabilities from a single ReQuest unit, provided your house is wired
accordingly and you have the appropriate hardware in each of the rooms
you wish to utilize with this feature. The entry level F Series servers
are equipped to handle two zones out of the box, while the higher-end
models can distribute music to four separate zones. Next to the line
outs are the ReQuest’s line inputs, as well as its digital outs, which
include both coaxial and optical. Below the audio connections rests the
unit’s video outputs, which can be used in conjunction with your
television or small display device to give you visual access to the
ReQuest’s menu system in the event that you don’t have a Crestron or
AMX control system. The ReQuest supports most video connections,
ranging from component down to composite video. There is also a VGA
port, which can be used to connect the ReQuest to a VGA-compliant or
computer monitor. Throw in a couple of rear-mounted USB ports and an
Ethernet jack, which allow for remote access and maintenance, and
you’ve got the ReQuest in all of its physical glory.
Looking
inward, the ReQuest music server can be configured with a variety of
hard drives, which will start you off with as little or as much space
as you could possibly want. The standard F Series unit ships with a 160
GB hard drive. However, you can upgrade, at any time, to a 300GB or
500GB hard drive. With 160 GB at your disposal, you can expect to store
up to 250 CDs in pure WAV format, 500 CDs in the open source FLAC
encoding, 1,000 CDs in MP3 at 320kbps, 2,000 CDs in MP3 at 192kbps, and
3,000 CDs in MP3 at 128kbps, respectively. Which encoding format to
choose is a matter of preference and you’ll want to experiment a little
bit to find which one works for you and your music collection.
Another
nifty advantage that ReQuest has over the competition is its ability to
give you access to your library from beyond the home. That’s right: if
your ReQuest is connected to a network, you can log onto it and stream
music, update or manage your library, or rip songs to an iPod or other
portable player from the comfort of your hotel room in, oh, let’s say
Bangkok. To make it even easier, the ReQuest works with both PC and Mac
seamlessly, as well as with programs like iTunes and Musicmatch. If you
have a second home or condo that you like to visit from time to time,
you’ll never have to be without music. Adding an additional ReQuest
server to your second home will essentially make it an extension of
your primary home system without having to transfer hard drives and/or
port files to and fro, thanks to ReQuest’s own NetSync technology.
Think of it less like multi-room and more or less like multi-location.
Or multi-state, or better yet, multi-country. That, my friends, is
pretty damn cool.
Which
brings me to the remote. Upon first glance, I wanted to tear this thing
apart (as I am likely to do with most remotes), but upon using it, I
changed my tune. Sure, it’s not as sexy as I think it should be, given
the ReQuest’s price point and potential customer base, but it is
supremely functional and rather easy to use. It’s a bit bulky, but bear
in mind that the remote is basically a computer keyboard, a CD player
controller and an onscreen menu all rolled into one. With that in mind,
it’s rather astonishing that the remote is as compact as it is. It
doesn’t feature any backlighting or cool LCD screens that many of us
have grown accustomed to, but it does what any good remote should: it
controls the system easily and efficiently. Still, I can’t help but
want the remote to match the look and feel of the ReQuest unit itself.
However, most users will be ditching this remote in favor of their
Crestron, AMX or Control 4 touch panel.